Critiquing a Hospital's Emergency Response to the September 11th Attack:
Lessons Learned about Defending a Hospital Against Terrorism
of Program: 90
September 11th terrorist attack in New York City and
Washington, D.C., impacted every public and private institution in
America. Fearing more attacks, emergency response plans in both sectors
were implemented and tested in ways unlike any before in our history.
Accordingly, healthcare institutions across America initiated emergency
response plans and then struggled with unanticipated problems.
Hospital is a 460-bed hospital located in Southfield, Michigan, which
includes over 30 ambulatory care facilities located throughout suburban
Detroit. This presentation will discuss the Hospital’s emergency
response to the attacks and the unique dilemmas confronted by the
organization both during the tragedy and in the aftermath. Some of
these dilemmas included: Staffing issues created, when the large
Canadian nursing workforce employed by Detroit area hospitals, was
prevented from entering the country due to the border closures. What to do
with the Canadian staff prevented from returning to Canada. Managing 3-4
hour delays for Canadian nurses crossing the border once the border was
opened. Dealing with potential civil unrest and the safety of the Detroit
area’s 220,000 Arab-Americans. Call for heightened security.
Posttraumatic stress experienced by staff, and child care issues.
This program is designed for administrators, nurse managers, human resource managers, and emergency response team members and planners.
At the conclusion of this program, participants will be able to:
Register now for our next scheduled course!