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People Management: The Business of the Future, Part 2

 

Author/Presenter:

 

 

Length of Program:       

 

120 minutes

 

Course Description:

 

Today’s work forces of genexer and nexter, has different work incentives resulting from the dramatic experiences during the last decade.  Gone is the “Dream Career” and its place is an era that has become known as the “Extreme Career”.

 

The manager of this new millennium must create a departmental culture that promotes staff satisfaction, maximizes staff productivity and meets patient expectations while managing the transitions of on-going change.  The skill set required for success must focus on an ability to build relationships, develop a “retention” climate and successfully manage the process of on-going change.

 

Target Audience:

 

Department heads, Senior Management, Human Resources Personnel

 

All Organizations:

 

Hospitals, Long-Term Care Facilities, Home Health Agencies, Medical Groups, Community Health, and Behavioral Health Organizations.

 

At the conclusion of this program, participants will be able to:

 

·        Define planned and unplanned change and how each impacts staff.

 

·        Recognize the difference between “Implementing Change “ and the “Managing the Transition of Change:”

 

·        Identify components of a successful change process

 

·        Putting it Altogether—Implement the infrastructures and processes to achieve maximum staff involvement and satisfaction.

 

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